Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations, Mathsarc Education LLP provided the guidelines at product purchase list. You can cancel the services or products or services under rules mentioned for each and every category.

Requests received later than prescribed business days at product page, prior to the end of the current service period will be treated as cancellation of services for the next service period. In most of the cases, we clearly defines the cancellation rules at product page, but if it’s not there then this document will be consider under cancellation policy.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

In case of any technical issue found in online fee payment, such as

1) During the online payment through UPI, credit/debit card or any other payment system, if the payment gets debited and the internet goes down due to some external server malfunction or any other similar happening.
2) The system fails to generate the required acknowledgment due to internet malfunction.
3) The payment gets deducted from the payer's account and does not reach the Mathsarc Education LLP account or payment gets debited twice due to server error.

We shall not be responsible in any case until the FEE or Service Payment paid by student or parent or users is credited in to the Bank Account of Mathsarc Education LLP. If credited into our account, the refund policy will be applicable as per the Mathsarc Education LLP norms. In Some Service products, Mathsarc Education LLP has defined the refund policy at product page, you need to understand and agree before purchase any service or Product. Some Services are Non - Refundable after purchase. Mathsarc Education LLP will be liable to deliver the services agreed. However, we strictly follow the Indian Government Law regarding E-Commerce Refund Policy.

Here are Some act we stick to

1) Consumer Protection Act, 2019.
2) Information Technology Amendment Act, 2008.
3) Regulatory bodies, such as the Indian Medical Association (IMA), set rules and regulations that govern the promotion and advancement of medical sciences, as well as the improvement of public health and the general well-being of the society.